U.S. customers are not supported.Eligibility

Account eligibility

Why we do not serve U.S. customers

Our services are not offered to customers in the United States. Learn how this policy applies to account enquiries and how to confirm eligibility for a UK enquiry.

UK enquiries and eligibility

This edition is intended for enquiries about the UK Branch of Operations. Being in the United Kingdom does not establish eligibility or confirm product availability.

U.S. customers are not supported.

The existing exclusion of U.S. residents, U.S.-based businesses and applicants seeking services for use in the United States continues to apply. Do not use an intermediary, VPN or alternative address to conceal your location.

Confirm availability first

Account availability depends on the applicant, product and jurisdiction. Our team must confirm whether an appropriate UK service and application route are available. Identity, residency, business ownership and intended account use may need to be verified through an approved secure channel.

Operating details and product terms

UK branch registration, regulatory permissions, GBP services, fees and deposit protection have not been established by this website. Review the UK operations information and request the relevant official disclosures before proceeding.

If your status is uncertain

Contact cshelp@bofkl.co.uk before starting an enquiry. Do not send identity documents through ordinary email.